Divya Patthar Private Limited

Privacy Policy

We at Divya Patthar Private Limited (“we”, “us”, “our”) respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have. By using our website or placing an order, you agree to the practices described here.

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1. Information We Collect

1.1 Personal Information
We collect personal data when you:

~ Place an order (name, email address, phone number, shipping & billing addresses).

~ Register an account.

~ Contact our customer service.

~ Use certain features of our website (e.g. wishlists).

1.2 Device / Non-Personal Information
We gather information about your interactions with the website, such as:

~ IP address, browser type and version, device & operating system.

~ Pages you view, search queries, referrer URLs.

~ Time and date stamps, website navigation.

1.3 Payment Information

~ We collect payment-related info (as needed to process orders).

~ We do not store full payment card details on our servers if using third-party payment gateways.

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2. How We Use Your Information

We use your information for purposes including:

~ Processing, fulfilling, and delivering your orders.

~ Communicating with you—order updates, customer service, notifications.

~ Improving our products, website performance, and user experience.

~ Marketing and promotional communications (you will have the option to opt-out).

~ Preventing fraud and ensuring security.

~ Complying with legal and regulatory obligations.

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3. Sharing Your Information

We may share your personal data in the following situations:

~ With service providers & partners: couriers, payment processors, email / marketing platforms, analytics services.

~ With law enforcement, government, or other authorities if required by law or to protect rights.

~ In case of business change: e.g. merger, acquisition, sale of company assets.

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4. Data Security & Retention

~ We implement appropriate security measures (encryption, secure servers) to protect your data.

~ Data is stored only as long as needed to fulfil our services, legal obligations, or as long as you have an account and/or as required by law.

~ We periodically review our data retention to ensure minimal storage.

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5. Cookies & Tracking Technologies

~ We use cookies, web beacons, pixels, and similar technologies to collect Device / Non-Personal Information, remember preferences, improve site experience.

~ You can disable or manage cookies via your browser settings; note that this may affect some functionality of the website.

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6. Your Rights & Choices

~ Access & Correction: You can request to view the personal information we hold about you, and ask for corrections.

~ Opt-Out of Marketing: You may unsubscribe from marketing emails or communications at any time.

~ Data Deletion: You may request deletion of your data, subject to legal obligations or contracts.

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7. International Data Transfers

If you are accessing our website from outside India, your data may be transferred to, stored in, or processed in India or in other jurisdictions where we or our processors operate. By using our website or services, you consent to such transfers.

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8. Children's Privacy

~ Our website is not intended for children under 18 years.

~ We do not knowingly collect personal information from minors.

~ If we become aware that a minor has provided us with personal data, we will take steps to delete it.

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9. Changes to This Privacy Policy

~ We may update this policy occasionally. The “Effective Date” of the latest version will be clearly mentioned.

~ Changes will be posted on this page. Continued use of the website after changes are made implies your acceptance of those changes.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: support@divyapatthar.com
📞 Phone / WhatsApp: +91 73404 20738

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Last Updated : September 2025